The IT services world is littered with compliance issues. If you're trying to find IT solutions that will bring your organization into compliance with a set of regulations, working with a knowledgeable third party may be the answer. Here are four ways a managed IT services provider can help you with compliance problems.
One argument for handing this task to a managed IT solutions company is that an outside firm will likely have greater expertise. If, for example, your bank has ordered you to conduct a PCI compliance audit to maintain access to merchant terminal services, for example, you might be at a loss to understand what all that entails. A third-party services provider can bring you up to speed on what the requirements are and how to tackle the situation.
The best way to avoid compliance violations is to find them before anyone else does. A managed IT service can use probing software tools to check your network and devices for potential problems. They can then document the issues and produce a detailed report.
Generally, compliance in the IT solutions world involves performing software updates. A managed IT solutions company will configure your systems so they can remotely handle the update process. This will allow them to send updates to hundreds or even thousands of devices, usually with a handful of commands in a remote terminal.
Another benefit of hiring a third party to assist you is they can keep up with IT services industry news. If a new zero-day exploit is discovered, they'll quickly research the problem to determine if it applies to any of their clients' systems. If it does, they'll devise solutions and get them rolling as soon as possible.
Sometimes the solution ends up being a little more drastic. Over time software can become permanently outdated. For example, the manufacturer of your desktop's operating system will stop rolling out updates at some point. This process is known in the IT solutions business as "end of life". Once a system reaches its end of life period, the only option to guarantee compliance and security is to upgrade the machine. Fortunately, this is another process that your IT solutions provider can usually perform remotely. They'll identify all systems on your network that need the upgrade and inform affected parties to prepare. After an agreed-upon date, they can perform the upgrades. In many cases, they can even schedule the upgrades for a holiday or weekend to minimize disruptions.
Contact a managed IT service for more information.Share